Terms and Conditions

Shipping Policy

  • BiProUSA orders are shipped by United Parcel Service (UPS) with choice of Ground/Standard, 3 Day Select (where available), and Next Day Air Saver.
  • Orders sent to PO Boxes or to APO addresses are shipped by priority delivery through the US Postal System if UPS service is not available.
  • Please allow 7-10 Business Days for Order Processing
  • At this time orders may only be accepted from addresses within the United States, including Alaska and Hawaii.

Return Policy

BiProUSA has a 30 Day Money Back Guarantee.
If you receive product that appears to have been damaged by shipping please do not open the package and contact Customer Service as soon as possible for further instructions.

All other product, order or shipping related questions should be directed to Customer Service.

BiProUSA Customer Service Contact Information:

  • Email: .(JavaScript must be enabled to view this email address)
  • Toll Free Phone Number: 1-877-MyBiPro (1-877-692-4776)